Here are some frequently asked questions to help you with your shopping experience at WALKEZE.
1. What types of slippers do you offer?
We offer a variety of slippers, including casual flip-flops, cozy home slippers, stylish slip-ons, and durable everyday wear for men, women, and kids.
2. How can I place an order?
You can easily place an order on our website or through our social media pages. Simply select your desired product, add it to your cart, and proceed to checkout.
3. What payment methods do you accept?
We accept Cash on Delivery (COD) and other secure payment methods.
4. How long does delivery take?
Orders are processed within 1-2 business days, and delivery typically takes 3-7 business days, depending on your location.
5. Do you offer exchanges or refunds?
Yes, we offer a 7-day return and exchange policy. The item must be unused, in its original packaging, and accompanied by proof of purchase.
6. What should I do if I receive a defective or wrong product?
If you receive a damaged or incorrect product, please contact us immediately at 03194626176 or email us at haddiasif77@gmail.com with order details and product images.
7. How can I track my order?
Once your order is shipped, we will provide a tracking number so you can monitor your delivery status.
8. Do you charge for shipping?
Yes, standard shipping charges apply and vary based on location and order size.
9. Can I cancel my order?
Orders can be canceled within 24 hours of placement. After this period, cancellations may not be possible if the order has already been processed.
10. How can I contact WALKEZE for further inquiries?
You can reach us via:
📞 Phone: 03194626176
📧 Email: haddiasif77@gmail.com
For any other questions, feel free to get in touch. We’re here to help! 😊
